We want you to love your Coop Home Goods purchase, but if for any reason you’re not satisfied, we offer a 100-day return policy to ensure a risk-free sleep trial.
Easy Returns Process:
- Visit our returns portal.
- Enter your order information.
- We’ll send you a pre-paid return shipping label via email.
- Pack your return securely and use the provided label.
- Drop your package off at any carrier location.
Refunds:
Once your returned item(s) arrive at our headquarters, our team will process your return within 2 business days. We’ll issue a full refund to the original payment method used for your purchase.
Giving Back:
We’re committed to sustainability! Gently used pillows returned through our program are donated to local charities, ensuring they find a new home and provide comfort to others.
Note:
- Amazon Purchases: For purchases made on Amazon, please contact our customer service team directly at [email protected] or call us at 888-316-1886.
- Target & Walmart Purchases: All purchases made at Target and Walmart are handled through their respective return policies.
We hope this information makes your return process smooth and easy. If you have any questions, please don’t hesitate to contact us!