At Coop Home Goods, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website at https://coophomegoodspillow.shop/.
Coop-Comphy Merger
We recently acquired customer data from The Comphy Company (“Comphy”) as part of a merger between Coop and Comphy (the “Comphy Customer Data”). We are in possession of the Comphy Customer Data and may use it in accordance with the terms of this Privacy Policy. Going forward, all Comphy customers will be subject to Coop’s terms and conditions and privacy policy. Any Comphy customer affected by this transfer of data may at any time withdraw their consent for the use or transfer of the Comphy Customer Data by emailing [email protected] or mailing us at 900 N Alameda St., #86114, Los Angeles, CA 90012.
Personal Information We Collect
We collect information that identifies you or can be linked to you (“Personal Information”). This includes:
- Communications with us, such as through our website’s chat feature
- Name, mailing address, billing address, email address, phone number, and payment information
- Data collected automatically or indirectly through cookies, pixel tags, and your use of the Services
- Information from service providers and third parties, such as ad networks and retail partners
How We Use Your Personal Information
We use your Personal Information for various business operations, including:
- Providing and fulfilling orders and transactions
- Processing payments
- Marketing our products and services
- Communicating with you by email, mail, phone, and other methods
- Facilitating user engagement on our website
- Detecting security incidents and fraudulent activity
- Debugging and improving the platform
- Complying with legal and regulatory requirements
- Enforcing our Terms of Service and other policies
How We Obtain Your Personal Information
We collect your Personal Information from various sources:
- Directly from you when you create an account, place an order, or contact us
- Automatically or indirectly through website analytics tools and your interactions with the Services
- From service providers we engage
- From third parties like ad networks and retail partners
Who We Share Your Personal Information With
We may share your Personal Information with the following categories of third parties:
- Service providers
- Affiliated entities and partners
- Government agencies and regulators
- As required by law
Your Rights Regarding Personal Information
You have certain rights regarding your Personal Information, including:
- Accessing, modifying, and correcting your Personal Information
- Withdrawing your consent for us to use your information
Your Choices
You have choices regarding how we collect and communicate with you:
- Opting out of marketing communications
- Limiting location information sharing
- Managing cookies and web tracking technologies
Protecting Personal Information
We use reasonable safeguards to protect your Personal Information. However, no method is completely secure.
Retention of Personal Information
We retain your Personal Information as necessary to fulfill business purposes, comply with legal requirements, and protect our interests.
Other Important Information
- We do not knowingly collect information from children under 16.
- This Privacy Policy does not apply to third-party websites and services.
- We may transfer your Personal Information in the event of a business transfer.
- We do not currently process “Do Not Track” signals on our main website but do on our Shopify store.
- Your Personal Information will be stored and processed in the United States.
Modifications and Updates to This Privacy Notice
We reserve the right to modify this Privacy Notice at any time. Your continued use of the Services following any updates constitutes your acceptance of the revised Privacy Notice.
Applicability of This Privacy Notice
This Privacy Notice applies to your use of our Services and does not cover information collected by third parties.
Additional Information and Assistance
If you have any questions about this Privacy Policy, please contact us at:
Coop Home Good, LLC 9 Executive Circle Irvine, CA 92614 [email protected]